CREO announces spare parts pricing for the Mark 1, in a move to keep transparency

By Sharun Mittal on Apr 26, 2016 07:47 AM

Creo Mark 1

CREO, a Bangalore based consumer technology company, recently launched its flagship smartphone Mark 1 in India. The company claimed that they have over 106 registered service centres at present and in near future there will be over 300.

The company has taken a major step forward towards maintaining transparency for its customers who visit the service centres by releasing a price list of all the components available. You can find the list of authorized service centres for the Creo Mark 1 here.

They have even launched a dedicated helpline number, 18002082736, for any query or to complaint against a service centre if they quote a different price.

S.no.	Item	MRP (Excl. Tax)
1.	Motherboard	INR 14,300
2.	Light and Distance Sensor (Small Plates)	INR 300
3.	Display Panel (LCD and Sensors)	INR 6,000
4.	Front Camera	INR 7,00
5.	Back Camera	INR 2,500
6.	Ear Piece	INR 200
7.	Speaker Box (Includes GSM Antenna)	INR 525
8.	Vibration Monitor	INR 200
9.	Battery	INR 800
10.	Back Glass Panel	INR 650
11.	Back Panel Internal Parts	INR 650
12.	Charger	INR 650
13.	Cable	INR 225
14.	Side Button Assembly (Power and Volume Buttons)	INR 370
15.	Sim Tray (1 Pc.)	INR 180

The labor cost for repair will be Rs. 300 along with the per item cost.

Speaking on the company’s after sale service and its transparency, Sai Srinivas, CEO and Co-Founder, CREO, said,

It is imperative for us to provide a seamless aftersales services to CREO Mark 1 users. Extending the core value of transparency, we have revealed the price list for the Mark 1 spare parts. Going further, we also plan to extend the service-centre coverage to 300 centres across India.